Lūmea Travel Privacy Policy

Last updated: [July 22, 2025]

At Lūmea Travel, we value your trust and are committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your data when you visit our website or work with us.

By using our site or services, you agree to the practices described below. Please review this policy carefully.

Information We Collect

We may collect the following types of information:

Information You Provide Voluntarily: Such as your name, email address, phone number, or other details when you complete a contact form, sign up for our newsletter, or book travel services.
Information from Third Parties: If you use a third-party platform (like Truevail and Safari Portal) to work with us, we may receive information necessary to process your request.
Automatically Collected Information: When you visit our site, we automatically log certain details like your IP address, browser type, operating system, pages viewed, and the time and date of your visit.
Cookies: Our site may use cookies to enhance your browsing experience and remember your preferences. You can disable cookies in your browser settings, though some site features may not function properly.

How We Use Your Information

Your information may be used to:

Provide and manage our travel planning services
Respond to inquiries and customer support requests
Send you updates, newsletters, and offers (you may opt out anytime
Improve our website and services through analytics
Comply with legal obligations or protect our rights

We may share aggregated, non-identifiable data (such as general site usage trends) with trusted partners for analytical or marketing purposes, but this data will never personally identify you.

Sharing Your Information

We will never sell or rent your personal information. We only share it:

With third-party service providers (such as Truevail and Safari Portal) who help us operate our services, always in accordance with their privacy policies
When required by law or to comply with a legal process
In connection with a merger, acquisition, or sale of assets

Your Choices

You can opt out of promotional emails at any time using the “unsubscribe” link in our emails. You may also request access to, correction, or deletion of your personal data by contacting us at info@lumeatravel.com.

Policy Changes

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top. Significant changes will be communicated to users where required by law, but we encourage you to review this page periodically. Continued use of our website or services after updates means you accept the new terms.

Minors

Our website is not intended for individuals under 18. We do not knowingly collect personal information from minors. If we discover we have inadvertently received such data, we will delete it promptly.